Digital Communication & Email Policy

The Saint Martin's Centre for Research & Accreditation Commission (SMCRAC) is committed to maintaining integrity, security, and transparency in all forms of digital communication. This policy governs the use of email, electronic messaging, and digital platforms associated with SMCRAC.

Official Communication Channels:

• All official communications from SMCRAC are issued only through authorized email addresses and digital platforms approved by the SMCRAC Head Office.
• Communications related to awards, accreditation, conferences, memberships, publications, or official notices are valid only when issued through recognized SMCRAC communication channels.
• SMCRAC shall not be responsible for communications sent from unofficial, personal, or third-party email accounts.

Authorized Email Domains:

• Official SMCRAC communications will be sent only from officially designated SMCRAC email domains or authenticated communication systems.
• Any message claiming to represent SMCRAC from a non-authorized domain should be treated as unauthorized or fraudulent.

Verification of Communication:

• Recipients are advised to verify the authenticity of any communication that appears suspicious or unclear.
• SMCRAC reserves the right to verify communications upon request and to issue clarification notices on its official website or digital platforms.

Prohibited Use of SMCRAC Identity:

The following are strictly prohibited:

• Use of the SMCRAC name, logo, email signature, or digital identity without authorization
• Impersonation of SMCRAC officials, committees, or representatives
• Creation of fake websites, social media accounts, email IDs, or digital groups claiming SMCRAC affiliation
• Circulation of misleading, false, or unauthorized digital content in the name of SMCRAC

Email Content & Professional Conduct:

• All official SMCRAC communications must maintain professional, ethical, and respectful language.
• Transmission of defamatory, discriminatory, offensive, or unlawful content is prohibited.
• Confidential information must be handled with due care and disclosed only to authorized recipients.

Data Security & Confidentiality:

• Digital communications may contain confidential or sensitive information related to nominations, evaluations, or institutional matters.
• Unauthorized forwarding, copying, or public disclosure of such information is strictly prohibited.
• SMCRAC is not liable for breaches caused by recipient negligence, compromised devices, or third-party platforms.

Disclaimer on External Links & Attachments:

• SMCRAC may include links or attachments for official purposes.
• SMCRAC is not responsible for the content, security, or privacy practices of external websites or third-party platforms.

Record Retention:

SMCRAC reserves the right to store, monitor, and archive digital communications for administrative, legal, and compliance purposes in accordance with applicable laws.

Limitation of Liability:

• SMCRAC shall not be held responsible for any loss, damage, or misunderstanding arising from unauthorized, delayed, intercepted, or fraudulent digital communications.
• Receipt of an email does not constitute a binding commitment unless expressly stated in official documentation.

Reporting Unauthorized Communications:

Any suspected fraudulent, misleading, or unauthorized communication claiming SMCRAC affiliation should be reported to the SMCRAC Head Office for verification and necessary action.

Policy Enforcement:

• Violation of this policy may result in disciplinary action, revocation of recognition, termination of association, and legal proceedings where applicable.
• SMCRAC reserves the right to amend this policy at any time without prior notice.